Classroom Course » Jargon Barriers to Communication: Responding to Patient Alienation with Cultural Humility in SUD Prevention (DBH Training Institute and CE PTTC/DANYA Institute)

At the end of this training participants will be able to: 

Objective 1- Explain how provider language use and word selection may alienate clients.

Objective 2- Process how to address alienation and repair any ruptures in trust or engagement.

Objective 3- Analyze scripts and strategies for addressing alienation experienced by clients due to health literacy deficits and provider jargon use.

*Training participants must log in to WebEx/Zoom training sessions on a computer (laptop or desktop). Using a mobile device such as a tablet or cellphone is prohibited. *

This training is in partnership with the Central East Prevention Technology Transfer Center (CE PTTC) and will be held as a live webinar on Zoom. The Central East PTTC is managed by The Danya Institute. Zoom login information will be sent, from the Danya Institute, to all registered participants at least one day in advance of the training.

In order to be eligible for the continuing education hours/certificate of attendance, you must join the live webinar in Zoom. If you are having issues accessing the training at the event's start, please email webinars@danyainstitute.org to receive assistance.