This course will help you understand how to communicate with impaired clients, individuals with Alzheimer's or memory loss, agitated people and others in your work.
After completing this lesson, the student will be able to: Understand basic principles of communication; Practice verbal and non-verbal communication skills; Recognize touch as a way we communicate; Employ the ALOHA approach to communication; Respect confidentiality; Communicate effectively with the team members, clients' families, and friends; Communicate competently with impaired individuals.
aQuire Training Solutions
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aQuire Training Solutions is a division of the Institute for Professional Care Education, LLC.
Certifier Name: Sharon Brothers, MSW
Certifier Title: CEO, Primary Instructor