Online Course » Client Focused Communications - Listening: Focus on the Client

Course Description:
Listening sounds easy enough, but it takes special skills to learn to be an active listener.
Course Objective:
After completing this lesson, the student will be able to:  Understand the importance of being a good listener; Demonstrate active listening; Set aside opinions; Listen without judgment; Read non-verbal cues.
Hours:
1.00
Certificates:
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Unit Price
$12.95




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