Classroom Course » Adult Community Services Review (CSR) Overview

Dates & Times:
November 08, Wednesday 1:00 PM - 4:00 PM
Hosted By:
DBH Training Institute

Registration is Closed

Description:

This training will help direct service practitioners and other stakeholders to develop a deeper understanding of how the CSR measures service quality and what reviewers are looking for when they conduct a CSR for an Adult consumer. Attendees will review Consumer Status and Progress Indicators and will take an in-depth examination of the System Performance Indicators, applying them to case scenarios and knowledge of CSR process via a group activity. This training will provide potential reviewers with enough foundation to participate as a shadow reviewer but will not qualify them to be a lead reviewer.

Objective:
  1. Explain the DBH Practice Model and least three System Performance Indicators
  2. Accurately apply 80 percent of the CSR System Performance protocol indicators during group activity
  3. Accurately define at least two Consumer Status or Progress indicators
Intended Audience:
DBH and Provider Staff
Venue:
DBH 64 New York Avenue
Training Room (284E)
64 New York Avenue, NE
2nd Floor - East
Washington, District of Columbia 20002
(202) 671-0343
View Map
Driving Directions:
64 New York Avenue is located at the intersection of Florida, New York and First Streets, NE. Metro: Take the red line to the Noma/Gallaudet University (previously called New York Avenue) metro stop. Walk west on N Street and turn right at 1st Street NE. Cross over New York Avenue. You will see a large clock tower with the number 64. Enter through the gate and walk toward the first entrance of the building.
Parking:
There are three parking lots for attendees that charge between $9-12, regardless of duration. The two outside lots only accept cash payment. There is also street parking in the blocks adjacent to 64 NY Avenue, but be mindful of posted restrictions.
Certificates:
DBH Training Institute Certificate details
Presenters:
 Susan Koehne 
 Philippa S Stuart 
 Tony White 
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