Courses Found:
9
Provider:
VeReality
Category:
Frontline Leadership

Online Courses

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The education you need, when you need it. We make it easy to get started. Simply select from these online courses and learn anytime, anywhere you have an Internet connection. Online management tools track your progress, letting you start and stop when you like, so you can take a break and then return to your class without losing your place. Once you complete your class successfully, we can make sure you get the certification you’ve achieved, and the continuing education credits you have earned.
       
LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify ...

Credits:  1 $22.33 Buy
LFS02 Frontline Leadership - Communication The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei ...

Credits:  1 $22.33 Buy
LFS03 Frontline Leadership - Empowering Others Empowering others is a crucial aspect of the role of frontline supervisor. As frontline supervisor, you can empower others by motivating, setting an example, and developing and maintaining effective teams. This module will look at these tools and how they can help you supervise productive and satisfied staff. 

Credits:  1 $22.33 Buy
LFS04 Frontline Leadership - Personnel Management The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how ...

Credits:  1 $22.33 Buy
LFS05 Frontline Leadership - Documentation and Rule Compliance Documentation is an important aspect of the supervisory responsibility. Knowing what to document, how to document it clearly and without bias, and overseeing others’ documentation is critical to the success of the services delivered.

Credits:  1 $22.33 Buy
LFS06 Frontline Leadership - Program Planning and Monitoring The purpose of program planning and monitoring is to support functions and activities within your agency and ensure that programs are mission driven, outcome focused, effective, and efficient.Current programs and new initiatives should be the result of planning activities which provide a clear statement of program goals and objectives, expected pro ...

Credits:  1 $22.33 Buy
LFS09 Frontline Leadership - Advocacy Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can ...

Credits:  1 $22.33 Buy
LFS10 Frontline Leadership - Crisis Intervention and Conflict Resolution As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff mem ...

Credits:  1 $22.33 Buy
LFS11 Frontline Leadership - Personal Well-Being The job of supervising has become more challenging and more complex over time. As a frontline supervisor you are faced with a more diverse workforce requiring a wider range of supervisory skills; an Agency that needs to be responsive to a wider range of needs from the individuals served; and responsibilities that are affected by outside influences ...

Credits:  1 $22.33 Buy
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