Classroom Course » Conflict Management and Coaching for Behavioral Health Providers

Dates & Times:
March 24, Tuesday 9:00 AM - 5:00 PM
Hosted By:
DBH Training Institute

Registration is Closed

Description:

This fast-paced, hands-on workshop teaches the theory and practice of good conflict management, problem-solving, and coaching. Participants will begin by learning several ways to analyze conflict, then discuss and practice a number of techniques that will make them better at negotiations, problem-solving, guiding groups, and coaching consumers and others in conflict resolution.
Objective:
  1. List the elements of productive conflict management and the potential role of third parties
  2. Identify one's own habitual approach to conflict and understand how to modify it as necessary
  3. Increase the ability to prepare and carry out successful negotiations in varying settings
  4. Explain the utility of mediation techniques as opposed to more directive techniques, and be able to practice them
  5. Demonstrate an enhanced ability to coach others in their negotiations
Intended Audience:
Adult, child and youth clinicians, administrators and supervisors
Venue:
DBH 64 New York Avenue
Training Room (242)
64 New York Avenue, NE
2nd Floor
Washington, District of Columbia 20002
View Map
Driving Directions:
64 New York Avenue is located at the intersection of Florida, New York and First Streets, NE. Metro: Take the red line to the Noma/Gallaudet University (previously called New York Avenue) metro stop. Walk west on N Street and turn right at 1st Street NE. Cross over New York Avenue. You will see a large clock tower with the number 64. Enter through the gate and walk toward the first entrance of the building.
Parking:
There is a small parking lot with very limited available spaces. However, there is street parking in the blocks adjacent to 64 NY Avenue, but be mindful of posted restrictions.
Certificates:
APA CE Certificate details
DBH Training Institute Certificate details
NAADAC CEH Certificate details
Social Work/Counseling CEU Certificate details
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